Our Programme Design Model helps us to work with you to design a custom programme (or workshop) that meets your needs.
The following model depicts our approach to working with you to provide a custom programme (or workshop) that meets the needs and challenges of your organisation, addresses your context, and will produce the best outcomes. It illustrates our approach to programme:
Programme Design and Development
We start by engaging with you to fully understand your desired business outcomes from the programme, the business strategy that they connect to, and the desired critical skills and behaviours needed at work to achieve them.
Then we use our expertise and knowledge of your context to determine what will be the best solution, ie:
- the most appropriate type of intervention, eg face-to-face workshops, coaching, etc
- the support mechanisms that are going to ensure workplace application of new learning
- the specialist facilitator(s) with the relevant knowledge and experience, and who will work best with your people
- appropriate content that draws on best practice and is pitched at the right level
- information from you that will help to put the learning in context.
We'll then roll out the programme using our PEAR approach:
Prior to a workshop, participants complete a small task to start the learning process and to prepare them for the workshop.
- Experiential Learning:
Participants take part in experiential workshops which expose them to new tools and methods to be applied at work. Workshops are supplemented by a manual for future reference.
- Application Support:
Participants use our Workplace Application Tool or Action Learning Tool to PLAN for the application of new learning at work, then SHARE, IMPLEMENT and REFLECT on what happened.
They also participate in a facilitated group video-conference several weeks after the workshop as a further means of reflection, an opportunity to share application success stories and a chance to reconnect with the facilitator and the other participants.
Application effort and success may also be assisted by internal or external coaching support.
Participants complete an end-of-workshop evaluation as to their level of satisfaction and commitment to apply what they've learned. They also complete an on-line review one month later as an opportunity to reflect, to evaluate learning and its application at work, and to support your evaluation of value. All review results are summarised and reported to you.
We have adopted the Kirkpatrick Four Levels® evaluation methodology which evaluates the degree of Engagement (Level 1), Learning Achieved (Level 2), Behaviour Change (Level 3), and Business Results (Level 4). We use this methodology to evaluate programme effectiveness, and make any changes necessary along the way:
- Level 1 – Engagement: How well participants are engaged
- Level 2 – Learning: How much learning is taking place
- Level 3 – Behaviour Change: How much application of learning is taking place back at work
- Level 4 – Business Results: How much of an impact there’s been on the identified organisation outcomes